Vernon FosterVFMR-Residential Rentals & Property Management

Management & Rentals

2803 W. Vernon Avenue, Suite D... Offices of VFMR
2803 W. Vernon Ave., Suite D, Kinston NC 28504

TENANT Requesting  Repair

Please read below 

FOR TENANT USE ONLY
READ: This is an inter-active page.
It is designed to assist you in diagnosing most repair problems. Plenty of links and ways showing you how to do a simple adjustment or fix or, if needed, request the appropriate service.
READ: When would you NOT request a repair?
Back-ups, stoppages, simple adjustments or just tightening something does not warrant a Repair Request. It is Tenant's (Your) responsibility to make every reasonable effort to reasonably maintain the home or apartment. BUT, if something is broken, worn out or beyond your abilities, you should request service.
Please remember: LESSOR does NOT provide "room service" (unwarranted service call expense or repair service after-hours including: non-business hours, weekends or published Holidays). For any repair, the Tenant (You) must manage problems until the next available business day and during the posted business hours when Staff will be reviewing any emailed Repair Request or respond to an emergency repair.
Everyone is expected to use common sense, and when necessary, a bit of "elbow grease and a screw-driver" (euphmism "Tenant should do simple things and not ask for a repair.") Remember, "You don't live in a Holiday Inn!"

Let's get started!
Select(Click)
image fixture needing repair

PLUMBING ISSUES


Electricity or Power
Issues


HEATING or AIR CONDITIONING Issues

Heating or Cooling

KITCHEN APPLIANCE Issues


ROOF, CHIMNEY or GUTTERS Issues


INTERIOR ROOM Issues


EXTERIOR
WALLS, WINDOWS, TRIMS, ENTRY
Issues

Exterior or Outside of my Residence.

YARD (unattached to home)  Issues


 LAUNDRY Issues


WATER HEATER Issues


My Problem not shown
(above or below)
I don't see my problem.

IMPORTANT
  • Do read/visit all of following before you "give up". Some repairs are "on us", but some may be "on you"!
  • Bottom of this column also has link for request.



PLUMBING PROBLEMS? SELECT THE PLUMBING FIXTURE WHICH IS THE PROBLEM...

TOILET

KITCHEN PLUMBING

BATHROOM PLUMBING

LEAKING SPIGOT

LEAKING SUPPLY UNDER SINK

STOPPED UP SINK OR BATH DRAIN








Kitchen Base or Bath Base

Scroll down all images for the one that matches your problem. It is likely an easy adjustment or fix that will save you time and possibly a Service Call!
Kitchen Plumbing - Drain Pipe/Union Leaking
May be a simple fix... A plumber is NOT needed for a simple hand adjustment.
See below...

Tighten PVC Union
White PVC drain pipes loosen/tighten usually by hand. If too tight, you can loosen with large pliers. See below...

PVC-Drain Unions
Leaks at the Unions (colored pink) are usually a simple hand tightening of the "rings".
See below...


How To Tighten a Leaking Union
Loosen.. Then Re-tighten with your hand. Unions (collar that tightens the connecting pvc pipes) "join" the PVC pipe at the basket drain, both ends of the P-Trap and both ends of the exit drain.
A plumber is NOT needed for a simple hand adjustment.
WARNING: If all the plumber does is to simply tighten a union, you will be required to reimburse the plumber's service call.


1. Leaking Union Under Sink.BUT if you HAVE ATTEMPTED to stop a union leak or the leak is more than simply tightening a union, Select/Click the plumber image for repair request and keep a bucket under leak to prevent damage until a plumber/repairman can call on your residence.
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.
What if the leak is on the SUPPLY SIDE?
Inside base cabinet below counter.
See below... keep going...

2.Supply Valve Leaking

At spigot or Sinkset.
See below... keep going...

Kitchen Sink Supply leaking at spigot or sinkset

Be sure to PROTECT THE CABINET with bucket OR Turn Off the water supply at the valve OR the House Meter.

2.Supply is Leaking. You cannot fix this.
Select/Click the plumber image to email Request.
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form




Kitchen Supply/Drain
or
Bath LavatorySupply/Drain

Select/Click the image showing Your Problem.
Select one (of the 4) shown below...

Will not stop/shut-off
Lav Supply Valve Leak.. Will not fully close

Open valve, but no water flowing
Lav Supply Not Working

Lavatory will not drain properly or at all

Lav Stopped Up

Stopper not working or connected

Lav Trip Lever Not Engaged




Click
a box for your commode problem
Toilet Stopped UpCommode will not flush... Lever or Chain ??Commode leaking past wax ring.. water around base
Toilet is constantly running water into bowl -or- cycling for no reason...My toilet problem is not pictured.



BEFORE you request a plumber...

WARNING:
Stopped Up Plumbing is YOUR responsibility! Have you done the following?
Toilet Stopped Up? Use a Plunger!
Not sure you are doing right? See this
YOUTUBE VIDEO.

3. Commode Stopped Up.IF
you CANNOT unstop the commodeSelect/Click the plumber image for repair request.
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.
Remember, stopped-up plumbing, not caused by an Act of God, will be charged to your ledger and must be paid with the following month's rent. "Hey, you might try a few more times or get family or friend to try... You may well save yourself the expense!"





BEFORE you request a plumber...

WARNING: Stopped Up Plumbing is YOUR responsibility! Have you done the following?
Hair in drain?Do This!Drain Plastic Snake from LOWES

Hair, Cosmetics and soaps can cause slow or stopped up drains. You are responsible to clear it or pay a plumber to clear it. IT IS EASY TO FIX!! Less than $5 with Zip Tool from Walmart. A plumber charges $65+ just to walk through your door! No-Brainer, right?

IF you do not have a "Zip Tool", you can disassembly the drain pipe [see image below] and clean out hair/cosmetics/build-up. Just be sure to place the bucket beneath to catch the water. This is easy to do and we do NOT want you saddled with a Service Call + Time/Labor the Plumber will charge!
P-Trap Stopped up with "gunk".. Easy to fix!!

PVC Lock Rings easily loosen/tighten by hand. Don't forget to put a bucket under the P-Trap before you loosen/take apart the Trap. IT IS EASY TO FIX!!

Not sure you are doing right? See this
YOUTUBE VIDEO.

4. Lavatory or Sink Stopped Up.
IF you CANNOT unstop the sinkSelect/Click the plumber image for repair request.
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.
Remember, stopped-up plumbing, not caused by an Act of God, will be charged to your ledger and must be paid with the following month's rent. "Hey, you might try a few more times or get family or friend to try... You may well save yourself the expense!"





Toilet won't flush?
Commode will not flush... Lever or Chain ??Try this first! Open the tank lid... If chain has come loose, reconnect to fix... Not sure how,
YOUTUBE VIDEO HOW TO FIX CHAIN.
If lever loose, tighten it... Not sure..
YOUTUBE VIDEO FIX LEVER

IMPORTANT! We do NOT want the TENANT (You!) to have to pay an unnecessary service call invoice... Hey, it's at LEAST $60!! Connecting a chain or tightening a lever is NOT a repair, but it is a SIMPLE Tenant adjustment.

5. Toilet Flush Lever or Chain Issue.BUT, IF YOU HAVE TRIED AND IT IS NOT ADJUSTABLE or CANNOT REATTACH CHAIN, request repair. <--Select/Click Plumber image to email request.
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.




Toilet is leaking into bowl
-or- "cycles" because
Toilet Runs Constantly or Cycling water is leaking into commode.
BEFORE ASKING FOR A PLUMBER, try cleaning the flapper and looking to see flapper is "seating" after flushing.
Not sure how,
YOUTUBE VIDEO HOW CHECK FLAPPER.

After looking inside the tank and visiting the YouTube Video,
you
are unable to do a simple cleaning or reattaching chain or tightening lever nut -and- that does not solve the problem. It's time to ask for help...


6. Toilet continues to run water into bowl or I hear it cycling.Select/Click Plumber image to email request.
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.




"That darn spigot just won't shut off!" Or, "There's water on the floor around my commode...coming from beneath the commode!"...
The sink supply valves have "packing" or special internal valves to cut the flow of water. You cannont fix this problem. OR, if you are satisfied the water around the toilet is coming from beneath the toilet (and not just spilled from the shower or sink) AND, QUITE POSSIBLY the commode is loose at the base and is "rocking", then the wax seal is broken... You cannot fix this problem.

7. Faucet/Spigot Leaking -OR- Commode base leaking on floor.<--Select/Click
Plumber image to email request.
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form. Be sure to tell us which of these problems exists [faucet leaking -or- leaking/loose commode base].


BEFORE YOU "GIVE UP"... Not seeing it? Try searching YOUTUBE for ways to repair or how to explain your repair issue.


Okay
!... You have been through the whole list of problems and all the self-help adjustments, BUT your problem's not listed -or- the methods just don't work for you. You even searched a fix on YOUTUBE!
You are clueless as to what the problem is...
Well, you will need to take pics with cellphone.
Picture No. 1 will be your "house number" (we need to know your property address).
Pictures Nos. 2-5 will be the room, the main fixture, close-up of problem/issue and finally one you think may be of additional help or explanation.
SEND by SMS Text to (252) 468-0660 (link below!).
AND, ONE MORE THING: Send Office Staff a short email alerting them you have sent or will be sending images by SMS Text...
BE SURE to include your Name, rental address and Cell Phone Number.
BE SURE to detail your problem for the Staff. They are not "mind-readers".
Your SMS TEXT IMAGES -and- YOUR EMAIL INFORMATION will be VERY IMPORTANT in determining how best to assist your Repair Request.

Ready?
TAKE CELLPHONE PICTURES NOW!
Now...
Select the pictures and then initiate the SMS by TRANSMITTING IMAGES TO (252) 468-0660... INCLUDE YOUR NAME AND ADDRESS. OFFICE STAFF ARE NOT MIND READERS!

You will be leaving this page... After sending your information and images  return to this page for the following email link...

"Back? Great! Now, please send the email with your best description of the plumbing problem."
8. In addition to SMS text images, here is a DETAILED description.
Select question mark to email request.
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form. TELL US EXACTLY WHAT THE PROBLEM IS!




BEFORE you request electrical repair, PLEASE take the time to review the following.
This is designed to avoid you getting an Invoice for an unneeded Service Call...

PICK (Click) one of the PROBLEMS listed below:

"All
my power is 'OFF'! No power to anything!"

"Limited
or no power to one or two rooms!"

"A kitchen appliance has no power!"

"The Electrical Panel has a problem!"

"I see (
outlet, appliance, etc) arcing (sparking)!"

"
My Electric Bill is TOO HIGH!"


"None of the above matches my problem."




CHECK YOUR ELECTRICAL LOAD PANEL FOR TRIPPED/OFF MAIN BREAKER or smaller breaker. If the Main Breaker or smaller breaker is OFF, something caused it to trip OFF. Usually, a short is the cause. NOTE: Some older homes have glass-fuse holder panels. If your house has this type of panel, BE SURE to carefully look for a "blown" fuse. IF YOU ARE NOT SURE, you can exchange each fuse with a known-working fuse. IMPORTANT: Do NOT install a higher-rated amperage fuse for a lower amperage fuse... Do Not put a 30-amp fuse in a 15-amp holder! That could cause an overload and is not safe! If you are unsure, get some assistance from neighbor or friend to walk you through checking fuses. Please remember, if the Electrician ONLY resets a breaker or changes a blown fuse, you are looking at having to pay a service call of OVER $100!  ONLINE HELP IS AVAILABLE...
How to run down a problem in your Breaker Panel Box
(a Youtube video)

BUT, if your electrical load panel is a "glass-fuse" (older style) visit
YOUTUBE-HOW TO CHECK A GLASS FUSE PANEL (Video).

Simple Things you should try/eliminate before requesting repair service:
  • Reset Breaker to ON. If it does not trip OFF, continue as normal.
  • If your attempt to Reset to ON fails (Breaker will not Reset to ON or immediately trips OFF), there likely is a "short" somewhere. 
  • Main Breaker Only... try one more thing... Flip/Move ALL breakers on the panel to OFF... IF there are other panels inside or outside, be sure to Flip/Move ALL of those breakers to OFF. NOW, RESET THE MAIN BREAKER FROM OFF TO ON. IF this works and the Main Breaker holds ON, then... One by one, turn on all of the smaller breakers. At some point, one of the smaller breakers might cause the main to trip OFF. Please note which one and turn THAT breaker to OFF. Then, you should be able to reset the Main Breaker and restore power (by turning smaller breakers to ON) to everything EXCEPT the breaker that caused the Main to trip OFF. If the panel box is properly mapped (labeled), it will tell you what is no longer working -or- If the panel is not mapped (labeled), you will likely find an appliance or room circuit which has not power.
  • IF A ROOM or ROOMS have no overhead lights, check each bulb for defect, check wall switch (should not be loose, but feel the same as others in house when you switch on or off).
  • Base outlets (more than one!) not working? UNPLUG EVERYTHING YOU HAVE PLUGGED IN. NOW, reset the breaker (turn OFF then turn ON). IF IT HOLDS "ON", you may have a frayed wire on YOUR light or appliance, an extension cord may be overloaded or something YOU own is causing the failure. Please try to eliminate this as a cause since any repair expense would become Your expense! NOTE: If you see an outlet or a switch which has overheated, you may have found the problem. TELL US in your email!
  • IMPORTANT!!!!! Be sure you have investigated ALL load panels. Some homes have "subpanels" located either inside near the mail panel -or- outside attached to house near/at where the Utility Feeder line attaches to your home.
  • STILL CAN'T GET POWER RESTORED? Well, that's all you can do...
 SELECT "HANDYMAN" and send request.
 
In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form....or repair and BE SURE to tell us which breaker or circuit is the problem.





Your cost of electricity can be very subjective. A few things YOU need to checkout before requesting any repair or inspection...
  1. City of Kinston Monthly Invoice. It is important you understand the "Total" billing is for a lot of fees and other services. Electrical usage and associated cost is a "single line item" on the City Invoice. So, be sure you have narrowed the Invoice amount to just electrical usage and that cost alone. This is an easy mistake.
  2. Heating and Cooling is the biggest "draw" on the electricity. Pay attention to trends in your monthly invoices. Do not just look at one (1) large invoice. A spike is usually due to an increase in the use of central heat or AC, and possibly hotwater and clothes dryer. So, you need to look at the last 4-6 months of billing... Not just one or two billing cycles.
  3. Storm Windows? Closed? Are any doors being left open? Is your hotwater heater (assuming electric) way too hot? (Turn it down!) If you have ceiling fans, are you using them and using them correctly?
  4. HVAC Filters... If you are not changing every 30-45 days, Well... There you go! It's your money... so look at these issues and any others to see where and how power is being used (and possibly abused).
  5. If you are running the thermostat UP or DOWN because you are at work or away for a day or two, this is a problem!! That does cost you! A big no-no. :( This will and does run up your cost of operation. Ask Staff and they will advise you how to properly operate your central heat or AC.
  6. Trends. IF you have 4-6 months of apparent excessive usage/billing -and- you have considered all of the above suggestions and directions... AND, none of those apply, bring us those 4-6 months of City Invoices (or other Utility such as Duke-Progress, Tri-County or other).  V F M R is glad to assist and we care that your home is adequate to your family's needs... That includes the cost of operation!
If you do see a trend (unusually high cost for 4-6 months in a row), you can provide copies of 4-6 months of invoicing, you can copy the complete Invoices as PDFs and email them to us... Or, come by the Management Office and show us. When communicating with the Rental Staff, ALWAYS include your name, address and include/attach images using your cellphone of any issue or problem. Not to be cute, but Office Staff are not Mind-Readers! Give them MORE information... NOT Less!




Heating
OR
Cooling
Problems....

Important! Please be sure of the following before requesting service:
  1. Check ALL electrical breakers and/or fuses in ALL load panels and any disconnects. If this is the problem, you can fix this and avoid a needless service call charge.
  2. A CLEAN filter is a MUST! You should be installing a NEW HVAC filter EVERY 30-45 days! If not and the filter is heavily fouled, this may be the problem. If the Service tech solves the problem by just changing the filter, YOU end up paying the bill!
  3. Is your heating by gas or oil? BE SURE you have fuel! If you have run too low, run out or service is not purchased (by you), DON'T call for service! Get your fuel replenished or connected. REMEMBER: You may NOT use alternative heat sources. You must use the provided home heating or cooling.
  4. Okay... You have carefully checked 1-3 above and NONE of those issues are the problem. Right? Assuming so...
  • Now its time to send us an email requesting service. PLEASE take the time to explain the problem in detail:
  • > Do you have air blowing from the registers, but it isn't cooling or heating?
  • >> Do you have NO air blowing from the registers?
  • >>> Do you have air blowing from the registers, but it isn't cooling or heating?
  • >>>> One of the fan motors is not blowing air... Which one (inside or outside)? Or, neither of the fan motors is blowing air?
  • Usually, it is one or two of the above conditions. PLEASE TELL US which one or two is the problem... IF, the problem is not listed above, tell us (in your own words) in the email, what you see/hear/smell/etc as part of the problem or the problem. 
  • In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.




Kitchen Appliance Problems.Appliances... Please be sure to read and check all of the following:
  1. Hey! Is it plugged in? Okay, that sounds a bit nutty, but "Yes", that does happen.
  2. Has everything user servicable (things You should reasonably do) been conducted and/or kept regularly? An example: Refrigerator is no longer cooling or freezing properly. Have you vacuumed/brushed clean the freon coil underneath the refrigerator? If it is fouled with dust or otherwise covered with debris, Guess What! That could be the problem! 
  3. Is it "lighted", but the light isn't working? Is it the correct type of appliance bulb? If "blown" or just "loose", has that been addressed?
  4. There are a lot of things you should check for any type of appliance before asking for repair... To help you with this, the following YOUTUBE Videos are to help you trouble-shoot typical and user-friendly issues with refrigerators, stoves, dishwashers, garbage disposals, over-the-stove cooking (hanging Microwave), etc.



IF you have checked for power, water (as applies), loose connections, clogs or fouled coils, etc... And, you still can't diagnose and do a simple "tighten, clean, move, adjust, etc", then ask VFMR to assign an Appliance Repairman.

To Get Service, we need the following:
  1. Type of Appliance;
  2. Model Number (look inside doors... a metal tag is on/in ALL appliances);
  3. Detailed description of what is wrong and add what you have attempted to do;
  4. Take a picture of the appliance, a close-up of the problem and a close-up of the Manufacturer's metal plate (the one with the Model Number).
Now, you have information and pictures (1-4, above), right?
Create a Text Message (SMS Text) with your answers to 1-3 (above) and then attach the digital images you took with your cell phone.
READY?
SMS-TEXT TO: (252) 468-0660
You must include your Name, Address, type of Appliance, Make/Model# and Description of Problem.
Then, attach your cellphone images of your house number, the Appliance and a close-up of the problem.

Alternative: You can text (252) 468-0660. You enter a "clear and detailed" message with your the same information as above... Name+Address+Type of Fixture + Description of problem. Also, send by SMS Text images of the problem (wide angle + close-up)..AGAIN, include your Name and Address with the image files.






Roof, Chimney or Gutters

Please conduct a visual inspection and do take a few cellphone pictures of: 1. Your House Numbers; 2. A large area which includes the problem; and, 3. A close-up of the problem.

IMPORTANT: IF this problem involves leaking water into the interior (evidence being water stains and/or active leaking), take reasonable measures to collect any water such as a bucket.

Please send us your information describing the issue -and- attach your cellphone images.

To Get Service, we need the following:
  1. Location of Roof Damage (front, rear, side, etc) + Any interior water damage (room);
  2. Is there a visible hole or is roof otherwise NOT secure;
  3. What have you done to protect your Personal Property;
  4. Take a pictures of the ROOF DAMAGE and any INTERIOR DAMAGE.
Now, you have information and pictures (1-4, above), right?
Create a Text Message (SMS Text) with your answers to 1-3 (above) and then attach the digital images you took with your cell phone.
READY?
SMS-TEXT TO: (252) 468-0660
You must include your Name, Address, type of Appliance, Make/Model# and Description of Problem.
Then, attach your cellphone images of your house number, the Appliance and a close-up of the problem.

Alternative: You can text (252) 468-0660. You enter a "clear and detailed" message with your the same information as above... Name+Address+Type of Fixture + Description of problem. Also, send by SMS Text images of the problem (wide angle + close-up)..AGAIN, include your Name and Address with the image files.




A Room or fixture inside your home or apartment...

My Goodness! There are a LOT of things you could report..
Broken Glass...
Door lock or pass-set won't work...
Door Sticking... and causing damage to door...
Something weak, loose, broken, missing... Etc!

So, please take some time and carefully DEFINE the PROBLEM to share with us. TAKE several cellphone pictures: 1. Your House Number; 2.Wide picture of the room with the problem; 3. Several close-ups of the problem itself.

Two ways to send the Information and Images:

Email your information and attached the image files [Select the Hard-Hat Guy for an active email link]... In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.

Problem inside my residence!No, not this one!Click to send SMS with images attached.

Alternative: You can text (252) 468-0660. You enter a "clear and detailed" message with your the same information as above... Name+Address+Type of Fixture + Description of problem. Also, send by SMS Text images of the problem (wide angle + close-up)..AGAIN, include your Name and Address with the image files.







Exterior Walls/siding, Window Exterior, doors, wood trims, lights, etc.Exterior. Siding/Walls, Windows, Doors, Wood trims, metal covers, etc.

We need to know the nature of the problem. Please be specific -and- detailed.
Along with your typed description, using your cellphone camera, take pictures of: 1. Your House Numbers; 2. A large view of your residence; 3. A Closer view of the problem/damage or concern; and, 4. A Close-up of the problem/damage or concern.

Remember, protect the Property from continuing or additional damage until a repairman can be assigned and come to your residence.

Two ways to send the Information and Images:

Email your information and attached the image files [Select the Hard-Hat Guy for an active email link]... In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.

Problem inside my residence!No, not this one!Click to send SMS with images attached.

Alternative: You can text (252) 468-0660. You enter a "clear and detailed" message with your the same information as above... Name+Address+Type of Fixture + Description of problem. Also, send by SMS Text images of the problem (wide angle + close-up)..AGAIN, include your Name and Address with the image files.





YARD.. Lawn, Tree(s), paved areas, holes in ground, Detached Storage Building, etc.

We need to know the nature of the problem. Please be specific -and- detailed.
Along with your typed description, using your cellphone camera, take pictures of: 1. Your House Numbers; 2. A large view of your residence; 3. A Closer view of the problem/damage or concern; and, 4. A Close-up of the problem/damage or concern.

Remember, protect the Property from continuing or additional damage until a repairman can be assigned and come to your residence.

Two ways to send the Information and Images:

Email your information and attached the image files [Select the Smiley Face for an active email link]... In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.

Problem inside my residence!No, not this one!Click to send SMS with images attached.

Alternative: You can text (252) 468-0660. You enter a "clear and detailed" message with your the same information as above... Name+Address+Type of Fixture + Description of problem. Also, send by SMS Text images of the problem (wide angle + close-up)..AGAIN, include your Name and Address with the image files.





LAUNDRY... Washer, Dryer, water connection, dryer vent...

A few things which could be issue...

Can't wash or dry clothes? Taking way too long to dry (runs but won't properly heat)? Leaking on the floor? Maybe something else?

We need to know the nature of the problem. Please be specific -and- detailed.
Along with your typed description, using your cellphone camera, take pictures of: 1. Your House Numbers; 2. A large view of your residence; 3. A Closer view of the problem/damage or concern; 4. A Close-up of the problem/damage or concern; and, 5. A Close-up of the Appliance tag with Model Number (if reporting problem with washer or dryer).

Remember, protect the Property from continuing or additional damage until a repairman can be assigned and come to your residence. Do NOT let water sit on the floor... move appliance and personals to clean up any spilled water!

Two ways to send the Information and Images:

Email your information and attached the image files [Select the Hard-Hat Guy for an active email link]... In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.

Problem inside my residence!No, not this one!Click to send SMS with images attached.

Alternative: You can call (252) 468-0660. You MUST leave a "clear and detailed" message with your the same information as above... Name+Address+Appliance + Description of problem [you must speak clearly since Google Voice is translating your voice message into text. It's good, but it does need you to speak clearly! THEN, be sure to send by SMS-TEXT the cellphone images, with your address.
Link to send VOICE Message>> Link to send SMS Text.




HOT WATER HEATER... Electric or Gas

No hot water -or- very little -or- "runs out" too quickly...
Leaking at bottom?
Or, something is wrong and you will describe in your request...

IMPORTANT:
Before you request service, BE SURE your water heater has fuel connected (if Gas, LP or Natural Gas).
If Electric, CHECK THE LOAD PANEL to see if a 30-amp (double-pole) breaker has "tripped off".
These issues would be if you have NO hot water.

IF water is simply not hot enough, you can adjust the thermostats on an Electric Water Heater -or- the thermostat on a Gas Water Heater.  See the Youtube Videos on how to do this... We will NOT send a plumber to adjust temperature since this is considered "user friendly"!

ELECTRIC WATER HEATER TEMP ADJUSTING

For a Gas water heater, look at this video...

GAS WATER HEATER TEMP ADJUSTING

If you simply want hotter or cooler water, and you are a bit nervous making these adjustments, get a friend, other family, someone from work or Church to assist you. This is not a repair.
Do not request service. Any service call to conduct a Homeowner/Tenant adjustment that results in an Invoice for the Service Call is always given to the Tenant to pay.

You have other issues? Leaking? Something is worn out?
We need to know the nature of the problem. >>>Please be specific -and- detailed.
Along with your typed description, using your cellphone camera, take pictures of:
1. Your House Numbers;
2. A large view of your residence;
3. A Closer view of the problem/damage or concern; and finally,
4. A Close-up of the problem/damage or concern.

Remember, protect the Property from continuing or additional damage until a repairman can be assigned and come to your residence. Do NOT let water sit on the floor... move appliance and personals to clean up any spilled water!

Two ways to send the Information and Images:

Email your information and attached the image files [Select the PEGMAN for an active email link]... In the email, fully explain problem and over-write as indicated on email form with informtion on the Email form.

Problem inside my residence!No, not this one!Click to send SMS with images attached.

Alternative: You can call (252) 468-0660. You MUST leave a "clear and detailed" message with your the same information as above... Name+Address+Appliance + Description of problem [you must speak clearly since Google Voice is translating your voice message into text. It's good, but it does need you to speak clearly! THEN, be sure to send by SMS-TEXT the cellphone images, with your address.
Link to send VOICE Message>> Link to send SMS Text.




VERNON FOSTER MANAGEMENT & RENTALS appreciates the opportunity to provide our Tenants and Property Owners the VERY BEST in management services. We like constructive comments and suggestions. There is just no way to know everything and we really like to learn new ideas and approaches to problems and issues. FEEL FREE to share your ideas and suggestions with us! Use the SUGGESTION BOX  link for email.  THANKS!
VFMR appreciates your Ideas and Suggestions!


Looking for a Rental, but not ready to move just yet?
Go to  THE LIST  


Not EVERYTHING is listed on FEATURED page or this Budget page. For a quick view of EVERYTHING currently available, select the above link THE LIST.
Also, BE SURE to visit the Google Custom Property Map for location, neighborhood tours and MORE!
Go on a VIRTUAL DRIVE-BY with PEGMAN... Offered by VFMR.
Google PEGMAN  
  Panoramic Virtual Tour for 1111 Whatever ASB Just go to Google Map link, drag the yellow PEGMAN from the lower-right corner of the map and drop the "little yellow guy" onto the street in front of 1111 Whatever Avenue. A GREAT WAY to see the neighborhood before you get the keys and see the inside.
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VERNON FOSTER MANAGEMENT & RENTALS L.L.C. does business in accordance with
FAIR HOUSING LAWS     and     FAIR CREDIT REPORTING
ACTSFair Housing Act... VFMR is a complaince office.FAIR CREDIT REPORTING ACT... VFMR is a compliance office.
VERNON FOSTER MANAGEMENT & RENTALS L.L.C.
A NORTH CAROLINA Limited Liability Corporation
NORTH CAROLINA REAL ESTATE COMMISSION
 
FIRM LICENSE NO. C23655
VERNON F FOSTER, Broker In Charge
 LICENSE NO. 90254
Vernon Foster has set the "Gold Standard" for Property Management!
Here's what the Property Manager has to say...
VFMR offers Pre-Approval!
Rental Home Shopping
CUSTOM SEARCH REQUEST Tell us what you need
THE LIST
Full & Comprehensive List of Everything
Not everything, but most ... Images + Info
FEATURED PROPERTIES
Images & Info
"STREETVIEW"
Panoramic Neighborhood View, Virtual Drive By
SEE THEM ON Google
Interactive map
Sample Lease
Save time when renting
Application For Residential Lease
Review and Download (PDF)
Application Processing Policy
Point By Point explanation of how  V F M R processes your Residential Rental Application
Tenant Resources
REPAIR REQUEST
Need a Repair? Use this form online.. Easy!
BE PREPARED
Weather emergencies and more
Tips & Tricks Make living easier & save $$
EPAY Saves Money and is Secure
Rent First-Buy Later
RENT TO OWN (New!)
Owners & Investors 
Owners-Investors News and Updates for Property Owners -And- Information about VFMR, Vernon and Angie Foster.

Local Area Partners and  Resources
Backlink to KLCCC. VFMR CHAMBER OF COMMERCE


Local news, events and more... Best starting place to visit for Newcomers... VFMR!


Backlink for Kinston.com. VFMR  AREA NEWS


Get the latest news Local, State, US and more!


Weather Channel Backlink. VFMR  AREA WEATHER


Weather news from "weather.com"

Wikipedia  All about Kinston/Lenoir County
Lot's of info - History, Demographics & More!

Job Search Engine... NCWorks. VFMR  Local Jobs & Employment

Get the latest information on job postings and Continuing Education


Lenoir County Schools Backlink. VFMR  AREA SCHOOLS


Latest news, School Calendar & More!


LINK IMAGES IN THIS COLUMN ARE PROPERTY OF THEIR RESPECTIVE ENTITIES AND ARE PROVIDED TO FACILITATE LINKS TO THEIR RESPECTIVE WEB SITES AND SERVICES. The above links to sites other than vernonfoster.com do not constitute an endorsement for Vernon Foster Management & Rentals, L.L.C.
VERNON FOSTER MANAGEMENT & RENTALS L.L.C.
2803 W. Vernon Ave
Suite D
Kinston NC 28504

Office: ( 252 ) 522-2803
Fax: ( 252 ) 558-1530

Available: Monday-Friday, 9-1 & 2-5
Vernon Foster has set the "Gold Standard" for Property Management!
HTML code, images, designs on this web site Protected.
All Rights Reserved. Copyright 2012-2018. Vernon Foster Management & Rentals LLC & Vernon F Foster, Individually. Republication or reproduction for commercial use is prohibited without express permission.
VFMR logo.. Your Number One Source for Quality Rental Property
Angie Foster & Vernon Foster say "Welcome to VFMR!"
Visit us on Facebook
FACEBOOK Logo... This will take you to VFMR on Facebook.
Vernon Foster, Broker In Charge, VFMRVernon Foster, Broker In Charge, VFMR
This site is under constant revision so as to provide YOU with the very best Real Estate Rentals Services available for Kinston, Lenoir County and neighboring counties. vernonfoster.com and all contents of this URL are RESERVED and PROTECTED. Owner, Vernon F Foster and Vernon Foster Management & Rentals, L.L.C. reserve all rights to text, graphics and images. You may download for personal use. Any commercial use, in whole or in part of any text, graphics or images is strictly forbidden.
Copyright 2012-2018
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